Salon and Hairdresser Management Software
Client Survey
Measure client satisfaction after a service. You spot a bad experience before it grows into a bigger problem.
A few minutes after the bill is closed, a survey email goes to the client. You set the delay yourself. Surveys can use multiple-choice questions, stars and free text. You also decide which questions are required and in what order they appear.
Requirements
For automatic sending, you need to have entered your email settings, and the client's email address must be on file. You can also get a single public survey link that anyone can open.
Results
- Responses and a list of sent surveys.
- A report by question and each staff member's average star rating.
- Results show on the client profile and on the bill.
You can define separate surveys for clients and staff. For example, the question "Were you happy with our service?" is sent after the visit.